Delete your account

You can delete your Elite Rugby App account, and the information that goes with it, at any time. There are two ways.

In the app

Open the app, go to your account settings and choose Delete account. The app shows you what will be deleted before you confirm. You can use it even if your plan has ended and the rest of the app is closed to you.

By email

Email help@eliterugbyapp.com from the address on your account and ask us to delete it. If you write from another address, tell us which account you mean, and we may ask you to confirm it is yours. A person handles it, within the times in section 15 of our Privacy Policy, and we email you when it is done.

What is deleted, and what we keep

Your account, your login and what you have made and recorded in the app are deleted. Messages you sent in a chat show there as deleted. If you have a plan, it ends and no more payments are taken. We keep only what we must, such as billing and tax records. Section 15 of our Privacy Policy sets out exactly what is deleted and what is kept, and why.